What our Customers Say

Christy ‎ - Dec 20, 2011
Even though I am 37 years old, this was my very first car buying experience. I was nervous going into it, but I quickly relaxed when I contacted Round Rock Hyundai. Not only was it not painful, the entire experience was wonderful and exciting! This had everything to do with Eiji, one of the associates at that site. From the beginning I never felt pressured, and he talked to me like a person, not a paycheck. I got a great deal on the EXACT Elantra that I wanted, and I truly feel that Eiji did everything he could to save me money. You cannot go wrong with Eiji Evans.

Patrick B. -Dec. 15, 2011
My wife and I had done a lot of research on the Internet while we were thinking of purchasing a new car. We were pleased on the reviews of the 2012 Hyundai Tucson. We stopped in at Round Rock Hyundai and were greeted by Jeff Karnes. Jeff showed us several other models and then showed us a 2012 Tucson. The test drive convinced us that we had been correct in our thoughts on the Hyundai Tucson. We went in to Jeff's office and waited as they worked on an offer for our trade in. Jeff came back with their trade offer. With out either my wife or I saying anything, Jeff showed us the dealership's selling price on the Tucson which was $1,200 lower than the sticker price.
No back and forth like so many car deals we had done. No pressure whatsoever. We told Jeff that he had a deal and he began checking the state wide inventory of Tucsons in order to find the color we wanted.
He found it and we returned in a day to sign all the paperwork and collect our new car!
Of course, the last part of this buying experience was a visit to the dreaded Finance Managers office. This is usually the part where they shut the door and hold you hostage until you agree to purchase the lifetime oil change program, the upholstery guard package, the insurance and that old favorite, the true coat  undercarriage protection deal. You then sign all of the hundreds of various documents they keep handing you and finally escape and flee the dealership in your new car that has no gas in it.
Well, to be honest, the Finance Manager, James Barnett, was the easiest finance manager we ever delt with. No pressure, no additional products were ever mentioned.
To sum it up this auto transaction was the nicest, most professional car buying experience ever. Jeff, James and all the staff at Round Rock Hyundai are awesome. Thanks


Onewing ‎ - Nov 26, 2011First, I think it would be reasonable to assume that most Google readers will be going through online sales reps/contacts. Via the Hyundai website or Edmunds or Yahoo, you can get referred to the Internet Sales people at RR Hyundai. From what I can gather, as of this posting, this will put you in touch with either Eiji Evans or the rep that I worked with, Brian Trice. You can also get in contact with Southpoint Hyundai through those websites. You will find a much, much different tone in your email correspondence with them compared to RR Hyundai. Brian's understanding, tone, attitude, and overall ease to work with made me choose to purchase my Elantra from RR Hyundai instead of taking a $500 cheaper offer from Southpoint. (Ok, location an inventory had a lot to do with it, too, but I just like the way that it sounds to say that Brian's level of service was worth $500 bucks to me.) Cannot complain at all. And ... to assume that most Google readers will be going through online sales reps/contacts. Via the Hyundai website or Edmunds or Yahoo, you can get referred to the Internet Sales people at RR Hyundai. From what I can gather, as of this posting, this will put you in touch with either Eiji Evans or the rep that I worked with, Brian Trice. You can also get in contact with Southpoint Hyundai through those websites. You will find a much, much different tone in your email correspondence with them compared to RR Hyundai. Brian's understanding, tone, attitude, and overall ease to work with made me choose to purchase my Elantra from RR Hyundai instead of taking a $500 cheaper offer from Southpoint. (Ok, location an inventory had a lot to do with it, too, but I just like the way that it sounds to say that Brian's level of service was worth $500 bucks to me.) Cannot complain at all. And even after purchase, Brian seems genuinely interested to answer my questions about my new car over email. Be a well-educated customer and your purchase process will work well at RR Hyundai. Now, I can't speak for the service department yet, but the sales experience was way better than I could have hoped.

"My wife and I were treated with the utmost respect by every one associated with the Round Rock gtoup of dealers." Maurice C. 4/16/2010

"I love my new Hyundai, this is my second Hyundai and my parents have purchased four. I was in an accident in a Santa Fe where we were inpacted in the front and rear leaving the car 4 feet shorter. All four of us walked away with only bruises. I will be a Hyndai owner for life." Ann R. 4/14/2010

"Best selection of the model I was interested in. Chris Dunn was friendly, relatively low pressure, good-natured, and comfortable to work with." Cassandra D. 4/13/2010

"found out through friend and the Costco autosave program." Douglas B 4/10/2010

"Our sales person Yakila is the absoulte BEST!! Yakila was so knowledgable, he knew everything about our new Genesis, he didn't skip a beat going through our tour: 360 degrees around the car." Louise M. 4/07/2010

This is our 3rd Sonata and I loved my husband's 2010 Sonata so much I wanted one too, so now we have matching Sonatas... well except I have a sunroof!  Mindy      May 24, 2010
 

My wife and I were very please with our car buying experience and our salesman Charles was outstanding. We have never felt more comfortable while purchasing a new vehicle. Gary, May24,2010.

My Salesperson, Bo Lusher was really good to deal with and made us feel comfortable. He was interested in helping and took us on many test drives to find just the right vehicle for me and my partner. Mark    May 18,2010.

Great, friendly, helpful people. Ken    May 17, 2010.